
TOP 5 REASONS TO CHOOSE FOR SERVER BOOST
Top 5 reasons for choosing us:
High quality hardware
The servers of Server Boost are located in the We Dare network in Rotterdam. The We Dare network is built with high quality devices and We Dare has professional personel for the maintenance and extention of their network. Server Boost uses high quality hardware, like: APC, Supermicro, HP and Dell. We have enough stock available for replacing malfunctioning hardware.
7 days on 7 support
Server Boost is known for her good support to her clients. With us you are a treated as a person and not as a number! Customer satisfaction is our top priority and that's also the reason why you can contact us 7 days on 7 for support, even on weekends! We are daily available from 9am until 9pm GMT+1 and in the weekends you can contact us from 9am until 5pm GMT+1. For customers with a service level agreement, we are also available after these hours.
99,9% network uptime
As already mentioned in a previous point, Server Boost is using the We Dare network in Rotterdam (NL). Switching is done on Foundry NetIron 400s en 800s jetcore switches. These switches are placed in a redundant setup ; when there is a problem on one of the switches, the traffic still continues to run without any interruption. Thanks to this redundant setup, Server Boost can guarantee a network uptime of 99,9%! In case of problems, we are aware of it within 5 minutes and our network provider takes care of the rest to resolve it.
Competitive pricing
Server Boost has a wide range of products available for her clients. Our prices are not the lowest you can find, but we are very competitive with other bigger companies. The difference with the cheaper companies is that Server Boost treats its clients as a person and not as a number which is mostly the case with the "bigger" companies. This is also the reason why you remain satisfied and that's what counts for us!
Answer within 12 hours
Server Boost is very strict when it comes to customer satisfaction. A good service is therefore a very important point for us. This is also the reason why you get a fast answer on your emails or support tickets within 12 hours. During business hours, the response time will be even faster! Customers with a Service Level Agreement can contact us 24/7 by email or phone. The response times are dependant of the SLA that has been taken.
